CHEWY-IT PRIVACY POLICY: DESIGNED WITH TRANSPARENCY AND TRUST
Collecting Your Information
When you shop with us, we collect personal information to make your experience seamless and personalized. This includes details like your name, address, and email address as part of the purchase process. Additionally, we automatically gather data such as your computer’s IP address to better understand your browser and operating system, ensuring smooth navigation and enhanced user experience.
Email Communication
If you opt-in, we may send you updates about new products, exclusive offers, and other exciting news. You’re in control—unsubscribe anytime by contacting us
Using Your Information
Your personal information is used solely to complete transactions, verify payment methods, arrange deliveries, and process returns. For any additional use—like marketing—we’ll always ask for your explicit consent.
Changed your mind? No problem! Withdraw your consent anytime by reaching out to us.
Sharing Your Information
We may share your information in these specific cases:
To comply with legal requirements or protect our Terms of Service.
When working with trusted third-party providers to process payments or deliver services. For example, if you choose a direct payment gateway, your payment details will be securely handled by Shopify in compliance with PCI-DSS standards.
Third-Party Policies
Some third-party providers have their own privacy policies governing how they handle your information. We recommend reviewing their policies to understand how your data is managed. For instance, your data may be subject to the laws of another jurisdiction if processed by a provider located outside your country.
Once you leave our website or interact with third-party platforms, our privacy policy no longer applies. Be sure to check their policies for peace of mind.
Securing Your Information
We take your privacy seriously and follow industry best practices to protect your data from unauthorized access or misuse. Payment details are encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission is entirely foolproof, we go the extra mile to safeguard your information.
Behavioral Advertising
We use your information to offer targeted advertisements and curated marketing. Want to opt-out? Visit the following resources:
Facebook Ad Preferences - https://www.facebook.com/settings/?tab=ads
Google Ad Settings - https://www.google.com/settings/ads/anonymous
Bing Ads Preferences - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also explore the Digital Advertising Alliance’s Opt-Out Portal for broader control. - http://optout.aboutads.info/
Do Not Track Signals
Our website does not alter its data collection practices in response to “Do Not Track” signals from browsers.
Your Rights
If you’re a European resident, you have the right to access, update, or delete the personal information we hold about you. Contact us using contact form to exercise these rights. Please note that your data may be transferred outside Europe, including to Canada and the United States.
Data Retention
We retain order information for our records unless you request its deletion.
Changes to This Policy
We may update this policy to reflect changes in our practices or for legal reasons. Updates will take effect immediately upon posting. Significant changes will be highlighted for your awareness.
Questions?
We’re here to help! Contact us using contact form with any questions or concerns about our privacy practices. Your trust matters to us!